At Bright Decoring, we stand behind the quality of our products and are committed to ensuring your satisfaction. This Warranty Policy outlines the terms and conditions under which we provide warranty coverage for the products you purchase from us. Please read it carefully to understand your rights and our obligations.

1. Coverage and Duration

Bright Decoring offers a limited warranty on select products, which covers defects in materials and workmanship. The warranty period varies by product and is specified in the product description or packaging. Typical warranty periods are as follows:

  • Indoor Lighting Fixtures: 1–2 years.
  • Outdoor Lighting Fixtures: 2–3 years.
  • LED Bulbs and Accessories: 1 year.

This warranty is effective from the date of purchase and applies only to the original purchaser.

2. What Is Covered

The warranty covers:

  • Manufacturing defects in materials or workmanship.
  • Failure of LED components under normal use and care.
  • Malfunctioning components or accessories provided by Bright Decoring.

3. What Is Not Covered

The warranty does not cover:

  • Damage resulting from misuse, neglect, or improper installation.
  • Normal wear and tear, including fading, scratches, or cosmetic imperfections.
  • Damage caused by natural disasters, accidents, or external factors such as power surges.
  • Alterations or modifications to the product not authorized by Bright Decoring.
  • Products purchased from unauthorized sellers or third-party retailers.

4. Filing a Warranty Claim

To file a warranty claim, follow these steps:

  1. Contact Us: Email [email protected] or call +1 (843) 824 0304 with your proof of purchase.
  2. Provide Details: Describe the issue and include photos or videos of the product showing the defect.
  3. Verification: Our team will assess your claim and determine eligibility under the warranty.

Claims must be filed within the warranty period. Products returned without prior authorization may not be accepted.

5. Resolution Process

Once your claim is approved, Bright Decoring will:

  • Repair the defective product, if possible.
  • Replace the product with an identical or comparable item at no additional cost.
  • Issue a refund if a repair or replacement is not feasible.

Shipping costs for the return of defective products may be covered by Bright Decoring for eligible claims.

6. Limitations of Liability

Our warranty is limited to the repair, replacement, or refund of the product’s purchase price. Bright Decoring is not liable for:

  • Indirect, incidental, or consequential damages.
  • Costs associated with installation, removal, or reinstallation of products.

7. Additional Information

Products used in commercial or industrial settings may have different warranty terms. Please contact us for details if this applies to your purchase.

Contact Information

For warranty claims or inquiries, reach out to us:

  • Email: [email protected]
  • Phone: +1 (843) 824 0304
  • Address: 112 Candleberry Cir, Goose Creek, SC 29445, USA

Thank you for choosing Bright Decoring. We value your trust and are dedicated to providing exceptional support for your lighting needs.