At Bright Decoring, we strive to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, processing times, and important terms related to transactions made on our website. Please review this policy carefully before making a purchase.

1. Accepted Payment Methods

We accept a variety of payment options to ensure convenience and flexibility:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, and Google Pay.
  • Bank Transfers: Available for certain large orders (please contact customer support for details).

All payments are processed securely, and your financial information is protected using industry-standard encryption.

2. Payment Processing

  • Immediate Payment: All orders require full payment at the time of purchase.
  • Order Confirmation: Once payment is successfully processed, you will receive an email confirmation with your order details and receipt.
  • Processing Delays: In rare cases, payment verification may cause slight delays in order processing. We will notify you promptly if additional information is required.

3. Currency and Pricing

  • All prices are listed in USD (United States Dollars).
  • Prices include applicable taxes, but shipping fees are calculated separately and displayed during checkout.
  • For international orders, additional duties or customs fees may apply. These are the responsibility of the buyer.

4. Failed Transactions

If a payment is declined or fails:

  • Verify that your payment details (card number, expiration date, billing address) are entered correctly.
  • Ensure that your card or account has sufficient funds.
  • Contact your financial institution for assistance.

If issues persist, please contact our customer service team at [email protected] or call +1 (843) 824 0304 for further assistance.

5. Refunds and Cancellations

  • Refunds: Refunds for eligible returns or order cancellations will be issued to the original payment method. Processing times may vary based on your financial institution.
  • Order Cancellations: Orders can only be canceled before they are shipped. If the order has been dispatched, you may follow our Return Policy for a refund.

6. Payment Security

We take the security of your financial information seriously:

  • Payments are processed through secure, encrypted gateways to protect sensitive data.
  • We adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance for secure transactions.
  • Bright Decoring does not store your complete payment details on our servers.

7. Installment Payments

We do not currently offer installment payment options. However, we are exploring partnerships with third-party providers to introduce this feature in the future.

8. Customer Support

If you encounter any issues or have questions regarding payments, our customer support team is here to assist you:

9. Updates to Payment Policy

We may update this Payment Policy periodically to reflect changes in payment methods or company practices. Please check this page for the most current version before completing your purchase.

By completing a transaction on Bright Decoring, you agree to the terms outlined in this Payment Policy. Thank you for choosing us for your lighting needs!